This statement explains our data processing practices and the ways in which your personal data is used by Bobskis Products Limited. If you have any requests concerning your personal information or any queries with regard to our data processing please contact us.

Your personal information is very important to us. To help us provide you with the highest quality products and services, we use information provided by you. None of this information is shared with outside parties other than companies owned by us or those who we employ to perform functions on our behalf, to which limited data is given as is necessary in order to complete a shopping transaction or to maintain our relationship with you. We will ensure that your personal information is handled in a secure and responsible way. In order to respect your privacy, we will use your information only in the following ways:

We reserve the right to communicate with you electronically using the information that you have provided to us via our website or by other means initiated by you.  This information will always comply to any relevant laws and company terms. 

If you no longer wish to receive notices by e-mail or at any time wish to update or remove your details from our secure database, please contact us.

All personal information, including credit card details disclosed in shopping transactions are made through PayPal through their secure server. When you select ‘View Cart’ you will be diverted away from Bobskis.com website to a PayPal page hosted on their secure server. You can check that the page is secure by reviewing the address bar in you browser. 'https' indicates that you have entered a secure area. PayPal’s Privacy Policy and other information is accessed from the shopping cart screen. You can check that the page is secure by reviewing the address bar in you browser. 'https' indicates that you have entered a secure area. 

When the PayPal transaction is complete we receive information that enables us to fulfil the order. This information does not contain credit card details. The information we collect about you will be owned and used solely for our internal purposes. Personal information that we collect about you may be passed to third party companies for the sole purpose of order fulfilment. We will never sell or transfer any information that personally identifies you.

We may store information on your computer in the form of a cookie or other file to allow us to personalise your shopping experience using information which you allow us to access, which can be modified using the internet settings on your computer. If you choose to reject cookies, it may mean that some website features and information cannot be fully utilised.

Information collected

We collect the details provided by you together with information we learn about you from your use of our web site and other communication made with you. We also collect information about the transactions you undertake. We do not store any credit card information as these are collected by a third party payment provider PayPal.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide. This data is stored on Google Analytics cannot be traced back to the individual user.

Use of your information

We may use your information to:

Communicate with you by using your contact details.

Conduct administrative or operational tasks relating to our websites, including order fulfilment.

Personalise our service.

Send you offers and news about our products.

Verify your identity and prevent or detect fraud.

Disclosure of your information

We will never pass your personal information to anyone else, except where we are required or permitted to do so by law. We will pass-on delivery information only to order fulfilment companies employed by us to deliver your order to you. This information is only ever used to fulfil the order and is not used for any other purpose.

Links to other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. Please refer to the website that you visit for details of their privacy policy.

Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies to help your cart remember what you what to buy, and to facilitate online shopping. We may introduce other cookies at a later date to help with the functional experience of the site and for secure logging on for registered users.

You must have cookies enabled if you want to shop online at our store.